Here at Victor Physio we appreciate that sometimes life can get in the way of you attending your scheduled appointment (or class).
We really hate cancellation fees, so in order to avoid them we simply ask that you provide us with enough notice to be able to fill your appointment. The more notice you can give the better, but even just a few hours would be a huge help. This gives everyone needing appointments the opportunity to be seen.
Thank you for doing your part to keep the clinic running well and ensure we can offer the best service possible to our community.
A cancellation fee of up to 100% of your appointment fee may be charged for repeated unexplained no-show, or late cancellations. NDIS clients are billed in line with the cancellation policy set by NDIA.